Welcome to Pump Support

If you're experiencing issues with your pump or need assistance, you're at the right place. Our dedicated support team is here to provide prompt and reliable help for any challenges you may be facing. Whether it's a technical glitch, operational query, or troubleshooting concern, we’re committed to resolving your problems as quickly and efficiently as possible. We understand how important it is to keep your pump running smoothly, and that’s why we offer expert guidance, practical solutions, and ongoing assistance tailored to your needs.

Troubleshooting Common Problems

Pump won’t start: Check power connections and ensure circuit breaker is on.
Low water pressure: Inspect for leaks or clogged filters, and verify pump priming.
Unusual noises: Possible debris in pump or worn bearings; inspect and clean or replace parts.
Pump overheating: Check ventilation and cooling; avoid running dry.

Frequently Asked Questions

The purpose of a pumping system is to move fluids, such as water or oil, from one location to another. Pumping systems are used in a wide range of applications, including water supply, irrigation, wastewater treatment, and oil and gas production, to name a few.

Regularly check and clean filters, inspect seals and bearings, and lubricate moving parts as recommended in your pump manual.

Please consult the pump specifications/manual. Some pumps are designed only for water or specific liquids due to material compatibility.

Contact Support

Phone: +1800 889 3813
Email: info@solartive.com
Operating Hours: Mon - Sat, 9am – 6pm

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